PokerStars offline all weekend

pokerstars logo

If was a boring weekend for anyone who plays on the PokerStars platform in the US. PokerStars American-facing sites were down all weekend on what was later called “unscheduled maintenance.”

PokerStars customers began flooding social media with messages and posts on Friday, February 4, complaining that they were unable to access the poker site. This included users in every state the company legally operates in the US, including New Jersey, Pennsylvania and Michigan.

Why was PokerStars offline all weekend?

Eventually PokerStars representatives tweeted out, “Due to unscheduled maintenance, all MTT’s have been cancelled until Monday at 10 am EST. Our apologies for the inconvenience and thanks for your patience.” PokerStars reps later confirmed that the unscheduled maintenance also effected cash games on the site.

::Read online poker reviews and learn about freerolls and poker room bonuses

After getting more questions about the outage, including inquiries about players personal information, money, and privacy, PokerStars issued another tweet addressing those concerns. ““Since the maintenance is unscheduled, we aren’t able to provide any concrete time frames. Rest assured it is not a privacy concern, just some technical issues that popped up. The cashier should be available on our downloadable software.”

PokerStars wasn’t the only online betting site that was affected by the issue. The Stars Group, which operates PokerStars, also operates FOXBet Sportsbook and Stars Casino which also were down and out all weekend.

After a barrage of questions from their customers, FOXBet VP for Communications Eddie Motl spoke to media and repeated much of the same messaging delivered by PokerStars.

Other news:   Intertops Soft Series returns

“Our sites are currently down due to an unscheduled maintenance issue and our tech team is working hard to get all back up and running ASAP. Customers across all verticals – FOXBet Sportsbook, PokerStars & Stars Casino – can still manage their accounts. We do not anticipate any impacts to customer account balances. We thank customers for their patience and apologise for this inconvenience.”

FOXBet representatives had to be somewhat thankful that the outage occurred this weekend, and not the following weekend during the Super Bowl.


Poker News
Online Gambling in Michigan
01 Feb 2021
The first legal online poker room has gone live in Michigan after PokerStars launched on Friday. On Friday, January 29 the Michigan Gaming Control Board officially approved an online gaming license for the Little Traverse Bay Band of Odawa Indians. The tribe, which runs the Odawa Casino in Petoseky, Michigan and has partnered with PokerStars
UK's Poker Sector Just 5% of Online Gambling Market
27 Oct 2020
A major outage by GeoComply last Thursday left several online poker players with nowhere to play. GeoComply is a geolocation surface used by most online poker sites in the US. It determines where players are physically located which online poker sites need to know so ensure only legal players are using their sites. When GeoComply
25 Sep 2020
After nearly a decade of waiting PokerStars founder Isai Scheinberg received his punishment from the U.S. government for his company’s unlawful acts stemming from violating the Unlawful Internet Gambling Enforcement Act  in 2011. In the end, a judge in the U.S. District Court for the Southern District of New York sentenced Scheinberg to time served
scoop 2020 NJ and PA
03 Apr 2020
Online poker numbers are soaring during the COVID-19 pandemic with Pennsylvania and New Jersey launching Spring Championship of Online Poker (SCOOP) to meet the demand. In Pennsylvania, the first-ever PASCOOP is scheduled to run from April 4-20 by Pokerstars. There are 50 events on the schedule divided into high and low tiers, totalling 100 tournaments