Cake Poker Malfunction Awards Pot To Losing Hand

An incident on the Cake Poker Network had the online forums in a flutter after a losing hand  was awarded the pot, to both players’ surprise. The hand in question was played on the 3rd February at a $0.02/$0.04 NL cash table, and although at micro stakes would still present serious concerns for online poker player’s at all levels.
After two players got all their money in pre-flop with Ah Qs versus Kh Kd, the board ran out  4c 4h 8h 6h 9h giving the Ah Qs a lucky flush on the river to beat the pocket K’s. However, in a freak accident the $5.72 pot got shipped to the K high flush player.
It wasn’t long before a thread was started on the Two Plus Two forums with speculation running rife as to the cause of the glitch, at which point Cake Poker stepped in and posted a response themselves to try an allay any concerns. It read:
“Hi folks –
Unfortunately, at the moment, this appears to be real. What’s bizarre is how it happened this one time out of the tens of millions of hands we’ve dealt. Needless to say, our software people have dropped everything else to track this down. I’ll update you as soon as we understand what happened.
Best regards,
Lee Jones
Cake Poker Cardroom Manager”
Soon after, Cake Poker’s servers were paused for nearly half an hour while an “extra logging/monitoring code” was installed and tests were carried out, after which an efficient Lee Jones posted an update on the Two Plus Two forum explaining that:
 “If there is some clear conclusion about the cause of the perfect storm, then yes, we’ll provide some explanation of it. We might not take it down to the technical level, mostly because to explain the entire set of circumstances would probably take three pages, be Greek to 99.99% of the readers, and only result in a bunch of “tl;dr” responses. But if there is some kind of further information that’s relevant and useful to this community, I assure you that we’ll share it.”
At present  it would appear that the incident was purely an isolated glitch that occurred from the over 1.7 million hands dealt every day on the Cake Poker Network. In the meantime, however, the micro stakes players may soon receive a boost to their micro bankrolls as previously Lee Jones had stated that any Cake Poker players, who have been mis-awarded a pot and can support their claim with the hand history, will be in line for a $500 compensation.