Everleaf Gaming's US Customers Still Waiting For PaymentMay 25, 2012 1:42 pm
Early February saw Everleaf Gaming Network exit the US online market after receiving a cease and desist letter from US authorities. At the time, the Department of Homeland Security seized funds from at least one associated payment processing company. Consequently, Everleaf’s US customers have been waiting for an alternate payment method from the gaming company, ever since.
Besides Everleaf Poker, other sites on the Everleaf Gaming Network include Minted Poker, 777 Poker Club, Pokerari, Poker4Ever, LuvinPoker and Blue Dog Poker. In March, the network moved to assure US customers their funds were safe with a Minted Poker company representative posting the following statement on the Two Plus Two poker forum:
“I really understand how this will worry our players especially those in the US, but I also wish to reinforce that ALL monies held by ALL poker players, US and rest of world, are secure and ring fenced.”
A few months on and the best advice Everleaf can offer its US customers are still non-viable ones. These suggestions include players opening online wallet accounts with two companies that don’t serve US customers, namely Neteller and Moneybookers, or alternatively opening up a bank accounts outside of the USA. The second option is equally as unhelpful as a large chunk of the amounts players have at Everleaf would soon disappear as travel expenses.
Commenting on the situation, poker industry analyst, Haley Hintze said that the company is currently showing little inclination other than letting US players “absorb the costs for its own risk-taking.”
In addition, Haley Hintze also directed some criticism at the Maltese gambling authority which issues Everleaf Poker with its operating license, stating:
“As for the LGA [Malta Lotteries and Gambling Authority], its minimal response to recent player complaints leaves little expectation it can proactively move Everleaf toward a prompt payment resolution.”